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68	68	=== Operations Engineering               ===
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70	70	From streamlining your supply chain operations, to ensuring efficient building management, and running your product servicing & support requirements, take a look at how LTTS can help unlock massive operational efficiency for your organization.4
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72		-* Connected Service Support
73		-* Integrated Content Management
74		-* Intelligent Building Management
75		-* Sourcing & Procurement
76	76
77		-=== Engineering Consultancy               ===
78	78
	75	+Connected Service Support
	76	+
	77	+Integrated Content Management
	78	+
	79	+Intelligent Building Management
	80	+
	81	+Sourcing & Procurement
	82	+
	83	+
	84	+Engineering Consultancy
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	86	+
79	79	At LTTS, its holistic understanding of multiple industries has helped it engineer crosspollinovation – the ability to assimilate the best technologies and practices from multiple industries and integrate it into your product. Learn how its consultants can help build your next big idea.5
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81		-* Industry 4.0
82		-* Product Strategy
83		-* Security
84		-* Smart Factory
85	85
86		-== Solutions               ==
87	87
	91	+Industry 4.0
	92	+
	93	+Product Strategy
	94	+
	95	+Security
	96	+
	97	+Smart Factory
	98	+
	99	+
	100	+Solutions
	101	+
	102	+
88	88	Company’s next-gen engineering solutions that are uniquely designed to address complex business challenges.6
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90		-* i-BEMS
91		-* Connected Security
92		-* nBOn
93		-* UBIQWeise 2.0
94		-* WagesApp
95		-* AiKno™
96		-* Cogmation
97	97
98		-= Business Overview               =
99	99
	107	+i-BEMS
	108	+
	109	+Connected Security
	110	+
	111	+nBOn
	112	+
	113	+UBIQWeise 2.0
	114	+
	115	+WagesApp
	116	+
	117	+AiKno™
	118	+
	119	+Cogmation
	120	+
	121	+
	122	+Business Overview
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	124	+
100	100	L&T Technology Services Limited (LTTS) is a leading global pure-play Engineering Research & Development (ER&D) services company. It offers design and development solutions throughout the product development chain and provides services and solutions in the areas of mechanical and manufacturing engineering, embedded systems, engineering analytics and plant engineering. LTTS’ customer base includes 69 Fortune 500 companies and 53 of the world’s top ER&D companies, across Industrial Products, Transportation, Telecom & Hi-tech, Medical Devices, and Plant Engineering. The business also provides digital engineering advisory services to some of the world’s leading enterprises. The key differentiators for LTTS’ business are its customer-centric industry innovations, domain expertise, and multi-vertical presence spanning major industry segments.7
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102		-== Business Segments               ==
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104		-=== Transportation               ===
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	129	+Business Segments
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	132	+Transportation
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	134	+
106	106	LTTS offers the complete gamut of engineering services and solutions for its global customers in the transportation industry, including OEMs and Tier 1 suppliers in Automotive, Trucks & Off-highway vehicles, and Aerospace sectors. In the automotive sector, LTTS helps its customers through best-in-class platforms and solutions in areas such as Advanced Driver Assistance System (ADAS), Autonomous Drive (AD) and Electrical Vehicles (EV). In the Aerospace sector, LTTS’ offerings encompass a wide spectrum including aero engines, aero structure & systems, avionics, air traffic management and new-age digital transformation solutions which cater to all the phases of aircraft life-cycle - design, manufacturing, and aftermarket services. LTTS’ distinct advantages in the aerospace landscape include certified state-of-the-art facilities, robust lab & testing infrastructure, and strategic alliances with Fortune 500 companies. LTTS has over a decade of domain expertise in the Trucks and Off-highway segment, offering services across industries like Construction & Mining, Cranes & Material Handlers, Commercial Vehicles, Agricultural & Gardening Equipment, Powersports and Polymer. LTTS caters to customer requirements through specialized state-of-the-art research and test labs for power electronics, tear down, material testing and smart manufacturing across its global delivery centers.
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108		-=== Industrial Products               ===
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	138	+Industrial Products
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110	110	LTTS helps its OEM customers in the areas of building automation, home and office products, energy and utilities, process control and industrial machinery. LTTS brings in innovative ideas and engineers them into solutions that address some of the most pertinent modern-day industrial concerns, such as product design, industrial automation, ruggedization, equipment maintenance, and advanced safety. LTTS’ expertise spans the entire value chain from design, development and deployment to monitoring, testing and automation of processes, products and solutions. The Company has a home-grown building management solution iBEMS, that breaks the silos between various systems in a facility and enables cost savings, energy management and quicker decision making by using predictive analytics and real-time insights.
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112		-=== Telecom & Hi-tech               ===
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	144	+Telecom & Hi-tech
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	146	+
114	114	LTTS’ Telecom and Hi-tech vertical provides engineering services and solutions that cater to five key sectors: Telecom, Consumer Electronics, Semiconductor, ISV, and Media & Entertainment. For the Telecom sector, LTTS’ services include product variant design & development, maintenance, testing, support, optimization, system integration and professional services (pre-deployment, deployment & post-deployment). For the Semiconductors industry, LTTS provides turnkey design services, IC design services, hardware system design, platform software, modem services, verification & validation, multimedia, connectivity, storage, mechanical engineering, and customer engineering support. In Consumer Electronics, LTTS provides services in the areas of product conceptualization, design & development, platform software, testing & certification, manufacturing support, product maintenance, and product launch support. For the Media & Entertainment industry, LTTS provides services in product engineering, product conceptualization, design & development, testing & certification, manufacturing support, product maintenance, and value engineering. And, in ISV, LTTS offers services like application engineering, VLSI, cloud engineering, product uplift, platform development & migration, product support, testing and certification.
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116	116	LTTS also provides services and solutions in latest technologies such as 5G, LTE, SDN/NFV, multimedia, connectivity, cloud, microservices, DevOps, big data/ analytics, data center, OTT and RDK (video, broadband, camera).
117	117
118		-=== Plant Engineering               ===
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	153	+Plant Engineering
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	155	+
120	120	As an engineering, procurement, and construction management (EPCM) specialist, LTTS supports every phase of a plant’s lifecycle from concept to commissioning. LTTS enables its customers to address all their engineering requirements from streamlining their processes, resolving downtime issues to ensuring adherence to statutory, human safety, machine safety, regulatory compliance, and local & global standards. LTTS provides end-to-end solutions in the areas of plant design, process engineering, project management, construction management, MOC (Management of Change), and handover of operations to its customers in Chemical, Consumer Packaged Goods (CPG), and Oil & Gas sectors. LTTS has broad expertise in traditional EPCM and sustenance engineering, as well as contemporary digital engineering enterprises. LTTS also offers services and solutions in the digital sphere to its customers in the areas of ‘Smart Manufacturing’ technologies such as ‘integrated digital factory’ & ‘factory of the future’ using Industry 4.0, IoT, and analytics platforms.
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122		-=== Medical Devices               ===
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	159	+Medical Devices
	160	+
	161	+
124	124	LTTS helps medical device OEMs address various industry challenges including, acceleration of the development cycle for new products, reduction in time-to-market in developing new products, value engineering, and geo-specific/regional product launches. It focuses on delivering solutions in in-vitro diagnostics, patient mobility services, musculoskeletal services, surgical services, cardiovascular, home healthcare and general medical. LTTS has designed and developed innovative products and solutions such as world’s first drug patch applicator, smart inhalers, connected hospitals, robotic endo trainer for laparoscopic surgeries, integrated reusable vessel sealing, and surgical staplers for emerging markets along with world’s first airway clearance system with Bluetooth connectivity among others. LTTS also provides pre-compliance testing and validation support including product/compliance remediation, complaints management, and regulatory documentation support.
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126		-= Business Environment               =
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	165	+Business Environment
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	167	+
128	128	According to NASSCOM, India’s ER&D services sector (comprising of embedded systems, ER&D and product engineering services) is the fastest growing sector within the Indian technology space - estimated to grow at 11 percent Y-o-Y to reach USD 32.7 billion in FY20.
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130	130	NASSCOM reports that over the last 5-6 years, India’s ER&D services sector has been a story of consistent double-digit growth, even as the overall IT industry has grown in single digits.
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132	132	Global ER&D spend remained strong at USD 1.5 trillion in calendar year 2019 (growth of 5.3% Y-o-Y) driven by increasingly software-led engineering and digital technologies (like IoT and analytics). Digital Engineering is going to be the focus area for the enterprises with growing requirements for better user experience and personalization, greater adoption of platforms & cloud, and consolidation to build full-stack capabilities.
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134	134	Zinnov reiterates this fact by observing that global ER&D spend is resilient and has witnessed growth despite slowdown and geo-political factors. Zinnov too, forecasts that the enterprises will continue to invest in Digital Engineering initiatives to stay relevant. The global spend of Digital Engineering is expected to grow at a CAGR of 19 percent from USD 403 billion in 2019 to reach USD 1153 billion by 2025.
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136	136	The key technologies that will drive the ER&D sector’s growth are: Artificial Intelligence, Machine Learning, Platform Engineering, Big Data Analytics, Cybersecurity, Factory 4.0, Autonomous Vehicles, SDN/NFV, Automation, Predictive Maintenance, AR/VR, Chip Development, Inflight Connectivity, Remote Patient Monitoring, Robotics, and Preventive Healthcare.
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138	138	LTTS’ service portfolios have well-defined offerings in each of these technology areas and through its services and solutions in the areas of Core Engineering, Digital Engineering and Digital Advisory Practice combined with its Innovation Engine, LTTS is well positioned to provide its customers business value propositions throughout their value chain needs across domains and industries. This is further corroborated through its positioning as established technology leaders by the industry experts such as Zinnov, ISG, ARC, IDC, Nelson Hall, and Frost & Sullivan.
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140	140	Personalization and Servitization of services are other two key areas where LTTS is developing its capabilities to enable its customers to provide a value add to their endcustomers. Customers today look for personalization in nearly every product and service, hence customization on a large scale is the key for success. And the extent of this will only continue to increase in the future and with it, the need for accessibility to user information. Another key differentiator when it comes to serving today’s consumer is the overall experience comprising of ease of usage, simplicity, and interactivity and this is where the concept of servitization takes precedence. As products and services evolve with consumer requirements, experience is bound to take the top spot as a differentiator. At LTTS, LTTS is cognizant of these developments and are investing in creating capabilities in these areas through training and development. LTTS has multiple PoCs, usecases and pilots in these areas that give it a head start over its peers.
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142		-== Outlook               ==
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	189	+Outlook
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	191	+
144	144	According to NASSCOM, the Indian ER&D landscape has been growing at a healthy rate of 11 percent y-o-y. As an ER&D leader in the industry this bodes well for it. The company's strategic business approach helps it to continuously assess the changing business needs, build innovation infrastructure to meet those needs and enable its customers to gain market share and technology edge. The company's industry exposure and deep domain knowledge helps it to develop core and digital solutions to help its customers overcome short-and long-term challenges.
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146	146	Current circumstances have presented it with a unique opportunity for providing unwavering support to its customers at a difficult time. As an ER&D service provider, at LTTS, the company perceive itself  as not just business solution providers but as all-weather partners to its customers. LTTS has thus identified areas where the company can support its customers in these times and help them in their quest to see-through the current challenges as well as help them come out stronger. LTTS has launched services for the Manufacturing industry to address the shift in demand with its manufacturing line expansion/ re-design/transfer, achieve business continuity with its AGILE sourcing and supply chain services and plan healthcare for their machines with its remote asset care services.
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148	148	Furthermore, during its conversations with the customers and industry experts, the company realized that a whole lot of digital initiatives failed to provide the desired ROI. This led it to carve out a Digital Advisory Practice (DAP) that goes beyond selling the solutions and services and helps companies to architect and execute their digital roadmap with LTTS as a consulting partner.
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150	150	The industry outlook points to a steady demand for ER&D led innovation in the form of cutting-edge technology solutions that will help transform customer experiences. LTTS aspires to be the transformation-agent that the customers can bank upon to realize their vision and aspirations.
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152		-== Major Achievements               ==
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	204	+Major Achievements
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	206	+
154	154	LTTS had a healthy inflow of projects across all its verticals. The Company won several multi-million-dollar deals across the globe.
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156		-=== Deal Wins               ===
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158		-==== Transportation               ====
	210	+Deal Wins
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160		-* A global automotive manufacturer has chosen LTTS for the development of AUTOSAR platform and integration of 5G telematics modules. As part of this same engagement, LTTS has also been selected by their after-market group for cloud migration and maintenance support.
161		-* A European components supplier for autonomous vehicles has selected LTTS as its engineering partner for key programs in Advanced Driving Assistance Systems (ADAS) and Automated Driving (AD) domains.
162		-* Selected as strategic partner by a European automotive manufacturer for its Electric Powertrain (ePowertrain) practice. LTTS will be responsible for the functional qualification of the ePowertrain ECU (Electronics Control Unit).
163		-* A Sweden-based leading component supplier for autonomous vehicles has selected LTTS as a strategic partner for key programs in autonomous driving domains.
164		-* Airbus India selected LTTS to manage their avionics software development, V&V (Verification & validation), and data analytics.
165		-* A multi-national power company has selected LTTS as its strategic engineering partner to develop an IoT platform that combines hardware, software, and communication elements to bring diverse power components into a unified system that can be monitored and managed effectively. In addition, the customer’s aero division has chosen LTTS for analysis & simulation of engine systems and structures.
166		-* A leading auto parts maker has awarded LTTS a multi-year program for design and development of their Engine Control Unit (ECU) for enhanced fuel efficiency for a new range of powertrain vehicles.
167		-* LTTS secured a project to take ownership of multidisciplinary engineering design activities for an OEM involved in energy generation solutions. LTTS is leveraging its niche Plant Engineering global capabilities to deliver end to end engineering design & development.
168		-* A leading Swedish automotive OEM has awarded LTTS a multi-year program to set-up a SCRUM team to develop and manage the software components in brakes, steering, suspension, and climate control domains.
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	213	+Transportation
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	215	+
	216	+A global automotive manufacturer has chosen LTTS for the development of AUTOSAR platform and integration of 5G telematics modules. As part of this same engagement, LTTS has also been selected by their after-market group for cloud migration and maintenance support.
	217	+
	218	+A European components supplier for autonomous vehicles has selected LTTS as its engineering partner for key programs in Advanced Driving Assistance Systems (ADAS) and Automated Driving (AD) domains.
	219	+
	220	+Selected as strategic partner by a European automotive manufacturer for its Electric Powertrain (ePowertrain) practice. LTTS will be responsible for the functional qualification of the ePowertrain ECU (Electronics Control Unit).
	221	+
	222	+A Sweden-based leading component supplier for autonomous vehicles has selected LTTS as a strategic partner for key programs in autonomous driving domains.
	223	+
	224	+Airbus India selected LTTS to manage their avionics software development, V&V (Verification & validation), and data analytics.
	225	+
	226	+A multi-national power company has selected LTTS as its strategic engineering partner to develop an IoT platform that combines hardware, software, and communication elements to bring diverse power components into a unified system that can be monitored and managed effectively. In addition, the customer’s aero division has chosen LTTS for analysis & simulation of engine systems and structures.
	227	+
	228	+A leading auto parts maker has awarded LTTS a multi-year program for design and development of their Engine Control Unit (ECU) for enhanced fuel efficiency for a new range of powertrain vehicles.
	229	+
	230	+LTTS secured a project to take ownership of multidisciplinary engineering design activities for an OEM involved in energy generation solutions. LTTS is leveraging its niche Plant Engineering global capabilities to deliver end to end engineering design & development.
	231	+
	232	+A leading Swedish automotive OEM has awarded LTTS a multi-year program to set-up a SCRUM team to develop and manage the software components in brakes, steering, suspension, and climate control domains.
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171	171	Industrial Products
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