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10 10  
11 11  LTTS is a publicly listed subsidiary of Larsen & Toubro Limited, the $20 billion Indian conglomerate operating in over 30 countries.              
12 12  
13 -== Nearshore Centers               ==
13 +== Nearshore Centers ==
14 14  
15 15  * BETTENDORF, IOWA              
16 16  * DUBLIN, OHIO              
... ... @@ -23,9 +23,9 @@
23 23  * SECURITY COE, JERUSALEM              
24 24  * GOTHENBURG, SWEDEN              
25 25  
26 -== Services               ==
26 +== Services ==
27 27  
28 -=== Product Engineering               ===
28 +=== Product Engineering ===
29 29  
30 30  At LTTS, product engineering is its forte. LTTS has teams of specialists that can assist you in every step of your product development journey – starting with design & prototyping to VLSI, software, hardware and security engineering.{{footnote}}https://www.ltts.com/services/product-engineering{{/footnote}}     
31 31  
... ... @@ -46,7 +46,7 @@
46 46  * VLSI              
47 47  * Wearables Engineering              
48 48  
49 -=== Manufacturing Engineering               ===
49 +=== Manufacturing Engineering ===
50 50  
51 51  Unconventional times call for unconventional shifts in manufacturing. In this new normal, what manufacturers need is the ability to do more with less, deliver services remotely through data and cloud platforms, reduce design timelines, and increase production throughput.{{footnote}}https://www.ltts.com/services/manufacturing-engineering{{/footnote}}   
52 52  
... ... @@ -65,7 +65,7 @@
65 65  * Content Engineering              
66 66  * Smart PLM              
67 67  
68 -=== Operations Engineering               ===
68 +=== Operations Engineering ===
69 69  
70 70  From streamlining your supply chain operations, to ensuring efficient building management, and running your product servicing & support requirements, take a look at how LTTS can help unlock massive operational efficiency for your organization.{{footnote}}https://www.ltts.com/services/operations-engineering{{/footnote}}       
71 71  
... ... @@ -74,7 +74,7 @@
74 74  * Intelligent Building Management              
75 75  * Sourcing & Procurement              
76 76  
77 -=== Engineering Consultancy               ===
77 +=== Engineering Consultancy ===
78 78  
79 79  At LTTS, its holistic understanding of multiple industries has helped it engineer crosspollinovation – the ability to assimilate the best technologies and practices from multiple industries and integrate it into your product. Learn how its consultants can help build your next big idea.{{footnote}}https://www.ltts.com/services/engineering-consultancy{{/footnote}}      
80 80  
... ... @@ -83,7 +83,7 @@
83 83  * Security              
84 84  * Smart Factory              
85 85  
86 -== Solutions               ==
86 +== Solutions ==
87 87  
88 88  Company’s next-gen engineering solutions that are uniquely designed to address complex business challenges.{{footnote}}https://www.ltts.com/solutions{{/footnote}}             
89 89  
... ... @@ -95,35 +95,35 @@
95 95  * AiKno™              
96 96  * Cogmation              
97 97  
98 -= Business Overview               =
98 += Business Overview =
99 99  
100 100  L&T Technology Services Limited (LTTS) is a leading global pure-play Engineering Research & Development (ER&D) services company. It offers design and development solutions throughout the product development chain and provides services and solutions in the areas of mechanical and manufacturing engineering, embedded systems, engineering analytics and plant engineering. LTTS’ customer base includes 69 Fortune 500 companies and 53 of the world’s top ER&D companies, across Industrial Products, Transportation, Telecom & Hi-tech, Medical Devices, and Plant Engineering. The business also provides digital engineering advisory services to some of the world’s leading enterprises. The key differentiators for LTTS’ business are its customer-centric industry innovations, domain expertise, and multi-vertical presence spanning major industry segments.{{footnote}}https://www.ltts.com/system/files/2020-06/LTTS%20AR%202019-20.pdf{{/footnote}}
101 101  
102 -== Business Segments               ==
102 +== Business Segments ==
103 103  
104 -=== Transportation               ===
104 +=== Transportation ===
105 105  
106 106  LTTS offers the complete gamut of engineering services and solutions for its global customers in the transportation industry, including OEMs and Tier 1 suppliers in Automotive, Trucks & Off-highway vehicles, and Aerospace sectors. In the automotive sector, LTTS helps its customers through best-in-class platforms and solutions in areas such as Advanced Driver Assistance System (ADAS), Autonomous Drive (AD) and Electrical Vehicles (EV). In the Aerospace sector, LTTS’ offerings encompass a wide spectrum including aero engines, aero structure & systems, avionics, air traffic management and new-age digital transformation solutions which cater to all the phases of aircraft life-cycle - design, manufacturing, and aftermarket services. LTTS’ distinct advantages in the aerospace landscape include certified state-of-the-art facilities, robust lab & testing infrastructure, and strategic alliances with Fortune 500 companies. LTTS has over a decade of domain expertise in the Trucks and Off-highway segment, offering services across industries like Construction & Mining, Cranes & Material Handlers, Commercial Vehicles, Agricultural & Gardening Equipment, Powersports and Polymer. LTTS caters to customer requirements through specialized state-of-the-art research and test labs for power electronics, tear down, material testing and smart manufacturing across its global delivery centers.              
107 107  
108 -=== Industrial Products               ===
108 +=== Industrial Products ===
109 109  
110 110  LTTS helps its OEM customers in the areas of building automation, home and office products, energy and utilities, process control and industrial machinery. LTTS brings in innovative ideas and engineers them into solutions that address some of the most pertinent modern-day industrial concerns, such as product design, industrial automation, ruggedization, equipment maintenance, and advanced safety. LTTS’ expertise spans the entire value chain from design, development and deployment to monitoring, testing and automation of processes, products and solutions. The Company has a home-grown building management solution iBEMS, that breaks the silos between various systems in a facility and enables cost savings, energy management and quicker decision making by using predictive analytics and real-time insights.              
111 111  
112 -=== Telecom & Hi-tech               ===
112 +=== Telecom & Hi-tech ===
113 113  
114 114  LTTS’ Telecom and Hi-tech vertical provides engineering services and solutions that cater to five key sectors: Telecom, Consumer Electronics, Semiconductor, ISV, and Media & Entertainment. For the Telecom sector, LTTS’ services include product variant design & development, maintenance, testing, support, optimization, system integration and professional services (pre-deployment, deployment & post-deployment). For the Semiconductors industry, LTTS provides turnkey design services, IC design services, hardware system design, platform software, modem services, verification & validation, multimedia, connectivity, storage, mechanical engineering, and customer engineering support. In Consumer Electronics, LTTS provides services in the areas of product conceptualization, design & development, platform software, testing & certification, manufacturing support, product maintenance, and product launch support. For the Media & Entertainment industry, LTTS provides services in product engineering, product conceptualization, design & development, testing & certification, manufacturing support, product maintenance, and value engineering. And, in ISV, LTTS offers services like application engineering, VLSI, cloud engineering, product uplift, platform development & migration, product support, testing and certification.              
115 115  
116 116  LTTS also provides services and solutions in latest technologies such as 5G, LTE, SDN/NFV, multimedia, connectivity, cloud, microservices, DevOps, big data/ analytics, data center, OTT and RDK (video, broadband, camera).              
117 117  
118 -=== Plant Engineering               ===
118 +=== Plant Engineering ===
119 119  
120 120  As an engineering, procurement, and construction management (EPCM) specialist, LTTS supports every phase of a plant’s lifecycle from concept to commissioning. LTTS enables its customers to address all their engineering requirements from streamlining their processes, resolving downtime issues to ensuring adherence to statutory, human safety, machine safety, regulatory compliance, and local & global standards. LTTS provides end-to-end solutions in the areas of plant design, process engineering, project management, construction management, MOC (Management of Change), and handover of operations to its customers in Chemical, Consumer Packaged Goods (CPG), and Oil & Gas sectors. LTTS has broad expertise in traditional EPCM and sustenance engineering, as well as contemporary digital engineering enterprises. LTTS also offers services and solutions in the digital sphere to its customers in the areas of ‘Smart Manufacturing’ technologies such as ‘integrated digital factory’ & ‘factory of the future’ using Industry 4.0, IoT, and analytics platforms.              
121 121  
122 -=== Medical Devices               ===
122 +=== Medical Devices ===
123 123  
124 124  LTTS helps medical device OEMs address various industry challenges including, acceleration of the development cycle for new products, reduction in time-to-market in developing new products, value engineering, and geo-specific/regional product launches. It focuses on delivering solutions in in-vitro diagnostics, patient mobility services, musculoskeletal services, surgical services, cardiovascular, home healthcare and general medical. LTTS has designed and developed innovative products and solutions such as world’s first drug patch applicator, smart inhalers, connected hospitals, robotic endo trainer for laparoscopic surgeries, integrated reusable vessel sealing, and surgical staplers for emerging markets along with world’s first airway clearance system with Bluetooth connectivity among others. LTTS also provides pre-compliance testing and validation support including product/compliance remediation, complaints management, and regulatory documentation support.              
125 125  
126 -= Business Environment               =
126 += Business Environment =
127 127  
128 128  According to NASSCOM, India’s ER&D services sector (comprising of embedded systems, ER&D and product engineering services) is the fastest growing sector within the Indian technology space - estimated to grow at 11 percent Y-o-Y to reach USD 32.7 billion in FY20.              
129 129  
... ... @@ -139,7 +139,7 @@
139 139  
140 140  Personalization and Servitization of services are other two key areas where LTTS is developing its capabilities to enable its customers to provide a value add to their endcustomers. Customers today look for personalization in nearly every product and service, hence customization on a large scale is the key for success. And the extent of this will only continue to increase in the future and with it, the need for accessibility to user information. Another key differentiator when it comes to serving today’s consumer is the overall experience comprising of ease of usage, simplicity, and interactivity and this is where the concept of servitization takes precedence. As products and services evolve with consumer requirements, experience is bound to take the top spot as a differentiator. At LTTS, LTTS is cognizant of these developments and are investing in creating capabilities in these areas through training and development. LTTS has multiple PoCs, usecases and pilots in these areas that give it a head start over its peers.              
141 141  
142 -== Outlook               ==
142 +== Outlook ==
143 143  
144 144  According to NASSCOM, the Indian ER&D landscape has been growing at a healthy rate of 11 percent y-o-y. As an ER&D leader in the industry this bodes well for it. The company's strategic business approach helps it to continuously assess the changing business needs, build innovation infrastructure to meet those needs and enable its customers to gain market share and technology edge. The company's industry exposure and deep domain knowledge helps it to develop core and digital solutions to help its customers overcome short-and long-term challenges.              
145 145  
... ... @@ -149,13 +149,13 @@
149 149  
150 150  The industry outlook points to a steady demand for ER&D led innovation in the form of cutting-edge technology solutions that will help transform customer experiences. LTTS aspires to be the transformation-agent that the customers can bank upon to realize their vision and aspirations.              
151 151  
152 -== Major Achievements               ==
152 +== Major Achievements ==
153 153  
154 154  LTTS had a healthy inflow of projects across all its verticals. The Company won several multi-million-dollar deals across the globe.              
155 155  
156 -=== Deal Wins               ===
156 +=== Deal Wins ===
157 157  
158 -==== Transportation               ====
158 +==== Transportation ====
159 159  
160 160  * A global automotive manufacturer has chosen LTTS for the development of AUTOSAR platform and integration of 5G telematics modules. As part of this same engagement, LTTS has also been selected by their after-market group for cloud migration and maintenance support.              
161 161  * A European components supplier for autonomous vehicles has selected LTTS as its engineering partner for key programs in Advanced Driving Assistance Systems (ADAS) and Automated Driving (AD) domains.              
... ... @@ -167,14 +167,14 @@
167 167  * LTTS secured a project to take ownership of multidisciplinary engineering design activities for an OEM involved in energy generation solutions. LTTS is leveraging its niche Plant Engineering global capabilities to deliver end to end engineering design & development.              
168 168  * A leading Swedish automotive OEM has awarded LTTS a multi-year program to set-up a SCRUM team to develop and manage the software components in brakes, steering, suspension, and climate control domains.              
169 169  
170 -==== Industrial Products               ====
170 +==== Industrial Products ====
171 171  
172 172  * For an industrial automation company, LTTS won a deal to develop IoT firmware for next generation motor drives and controllers.              
173 173  * LTTS is setting up a development and design center in India for a European manufacturer to provide engineering projects across embedded, mechanical and connectivity domains.              
174 174  * A global manufacturer of drinking water management solutions has chosen LTTS to be their sole engineering services partner to support various advanced digital programs including NPD and sensorization.              
175 -* A majorIndustrial automation company has awarded LTTS a multi-year contract to develop an electrical power module using end-to-end engineering protocols including product qualification.              
175 +* A major Industrial automation company has awarded LTTS a multi-year contract to develop an electrical power module using end-to-end engineering protocols including product qualification.              
176 176  
177 -==== Telecom and Hi-Tech               ====
177 +==== Telecom and Hi-Tech ====
178 178  
179 179  * LTTS has been selected by a global semiconductor OEM to set up a center of excellence as part of a two-year embedded systems program with a value of USD 15 million in the first phase of the project.              
180 180  * LTTS has been chosen as a preferred engineering partner by a global technology company based out of the United States. Under the new 3-year engagement, LTTS will provide ER&D services for the customer in the embedded, RF engineering, hardware, electrical, thermal, and firmware domains. LTTS will also set up a U.S. based Center of Excellence (CoE) focused on incubating new & emerging technologies.              
... ... @@ -188,7 +188,7 @@
188 188  * LTTS won a managed services deal with a Media & Entertainment customer for the development and maintenance of interactive customer experience applications. LTTS will also provide 24x7 operations support including defect fixes & upgrades for the customer’s software platforms              
189 189  * For a video solutions provider, LTTS is developing a next gen smart cards platform which will enable significant cost reductions per chip. LTTS’ Israel VLSI team will provide end-to-end expertise from design & verification through manufacturing (by 3rd party), post silicon analysis and ongoing support.              
190 190  
191 -==== Medical Devices               ====
191 +==== Medical Devices ====
192 192  
193 193  * For a leading medical device manufacturer, LTTS is executing a complete DHF and EU medical device regulation and remediation project in newborn care and neurology markets. As part of the project, the team will be conducting gap analysis & complete DHF and MDR remediation and certifications for 50+ accessories covering class 1 products              
194 194  * A medical technology company has awarded LTTS a multi-year program to set up a global team to support the customer’s manufacturing operations worldwide. LTTS will provide next-generation software that will help digitally transform the customer’s end-to-end systems and processes.              
... ... @@ -197,7 +197,7 @@
197 197  * For a global healthcare company, LTTS was chosen to be their engineering partner to set up a Center of Excellence (CoE) that will provide support investigating and analyzing reporting of complaints for regulatory filing in the U.S. and Europe for vital sign monitoring products. Additionally, LTTS will also provide engineering support for transfer of manufacturing lines for some of the customer’s scanning devices from to India. Activities include line transfer, validation, design, manufacturing and supply of test fixtures.              
198 198  * Secured a deal from a medical equipment manufacturer to complete design and development of a new bed side patient monitoring device including hardware & software development, mechanical engineering and prototype building.              
199 199  
200 -==== Plant Engineering               ====
200 +==== Plant Engineering ====
201 201  
202 202  * LTTS is setting up a greenfield food manufacturing plant for a global consumer goods firm. The project is expected to be completed over a period of two years.              
203 203  * A leading German chemical company has awarded LTTS a program to offer end-to-end services for a brownfield plant expansion. The entire spectrum of engineering, procurement and construction management activities will be delivered by LTTS.              
... ... @@ -205,7 +205,7 @@
205 205  * One of the largest beverage companies in the world has selected LTTS for an Engineering Construction Management Program (EPCM) to replace the ageold wastewater treatment system at one of its key manufacturing plants. LTTS will upgrade the plant with the latest Industry 4.0 technologies.              
206 206  * LTTS was awarded a project to set up an Engineering Value center (EVC) by a multinational brewery company for execution of site based projects across pan-India sites.              
207 207  
208 -=== Customer Recognitions               ===
208 +=== Customer Recognitions ===
209 209  
210 210  LTTS launched the ‘smartest office campus in the world’ in Israel for a leading technology conglomerate, which runs on its proprietary smart building platform.              
211 211  
... ... @@ -213,7 +213,7 @@
213 213  
214 214  Honda conferred LTTS with the ‘Performance Excellence Award’ for exceeding performance standards including quality, cost and service              
215 215  
216 -=== Significant Initiatives               ===
216 +=== Significant Initiatives ===
217 217  
218 218  * LTTS believes in incremental efforts to enhance its technology and service footprint across the industry sectors that it caters to globally. This drives it to carve out various initiatives that enable its vision and commitment towards excellence              
219 219  * Aerospace & Defense Engineering Design center: LTTS inaugurated an aerospace and defense engineering design center in Rockford, Illinois to cater to the new age digital requirements of the aerospace and defense markets.              
... ... @@ -225,31 +225,31 @@
225 225  * Consolidating the European Footprint: L&T Technology Services expanded its footprint in Europe by setting up an office in the Hi-Tech campus, Eindhoven. The objective of this office is to enhance customer centricity in the Netherlands. Located in the High-Tech campus, the office will act as a focal point to serve LTTS’ local customers and prospects better in their digital journey              
226 226  * Factory D.0: LTTS unveiled its one-stop solution for factories of the future to address the fundamental problems with the smart factory solutions of today.              
227 227  
228 -= Financial Overview               =
228 += Financial Overview =
229 229  
230 -== Income               ==
230 +== Income ==
231 231  
232 232  The company's revenue from continuing operations increased by 10.6% to Rs 56,191 Million for the year ended March 31, 2020 from Rs 50,783 Million for the year ended March 31, 2019, with growth being led primarily by the Transportation, Plant Engineering, and Medical Devices segments.              
233 233  
234 234  The company's USD revenue from continuing operations comprise revenues denominated in USD, in addition to amounts in foreign currencies across its operations, that are converted into USD using the day-end exchange rates for the relevant period. Such revenues increased by 8.7% to USD 786 Million for the year ended March 31, 2020 from USD 723 Million for the year ended March 31, 2019.                     
235 235  
236 -**Transportation   **
236 +**Transportation**
237 237  
238 238  Transportation segment is its largest segment by revenue and contributed 35.4% of the company’s total revenue in FY’20 vs 31.9% of the total revenue in FY’19. The segment clocked a healthy topline growth of 22.7% Y-o-Y. The operating margin of this segment has increased from 16.7% in FY’19 to 17.7% in FY’20. Increase in operating margin is due to increase in revenue from FY’19 to FY’20.              
239 239  
240 -**Telecom & Hi-tech   **
240 +**Telecom & Hi-tech**
241 241  
242 242  Telecom segment is the second largest segment. The segment has contributed 20% of the company’s total revenue in FY’20 vs 27.1% of the total revenue in FY’19. The operating margin of this segment has improved to 16.5% in FY’20 from 15.6% in FY’19.              
243 243  
244 -**Industrial Products  **
244 +**Industrial Products**
245 245  
246 246  The Industrial Products segment is the third largest segment and has contributed 19.3% of the company’s total revenue in FY’20 vs 20.1% of the total revenue in FY’19. The segment has shown a decent growth in revenue by 6.5% Y-o-Y. The operating margin of this segment has improved from 24.9% in FY’19 to 26.1% in FY’20.              
247 247  
248 -**Plant Engineering **
248 +**Plant Engineering**
249 249  
250 250  Plant Engineering contributed 16.2% of the company’s total revenue in FY’20 vs 14.2% of the total revenue in FY’19. The segment showed an increase of 26% Y-o-Y. The operating margin of this segment has significantly increased from 22.7% in FY’19 to 25.4% in FY’19.              
251 251  
252 -**Medical Devices      **
252 +**Medical Devices**
253 253  
254 254  Medical Devices segment is the smallest segment and contributed 9.1% of the company’s total revenue in FY’20 whereas in FY’19 it was 6.7%. This segment grew by 51.4% Y-oY and was the fastest growing segment in FY’20. The operating margin of this segment has improved from 24.8% in FY’19 to 27.3% in FY’20.          
255 255  
... ... @@ -259,7 +259,7 @@
259 259  
260 260  The Company designates foreign exchange forward contracts as hedge instruments in respect of foreign exchange risks. These hedges are accounted for as cash flow hedges. The Company uses hedging instruments that are governed by the policies of the Company which are approved by the Board of Directors, which provide written principles on the use of such financial derivatives consistent with the risk management strategy of the Company.        
261 261  
262 -== Expenses               ==
262 +== Expenses ==
263 263  
264 264  The company's expenses include employee benefit expenses, other operating expenses, change in contingent consideration, finance costs, depreciation and amortization and tax expenses. The total of such expenses increased by 10.4% to Rs 50,058 Million for the year ended March 31, 2020 from Rs 45,327 Million for the year ended March 31, 2019, primarily as a result of an increase in employee benefit expenses, which was attributable to the growth of its operations and annual increase in salaries.              
265 265  
... ... @@ -269,23 +269,23 @@
269 269  
270 270  Employee benefit expenses earlier consisted of Travel Cost of Billable Employees which in FY 20 are regrouped under Other Operating Expense and FY 19 figures are regrouped accordingly.                    
271 271  
272 -**Finance costs   **
272 +**Finance costs **
273 273  
274 274  Finance costs comprise bank interest paid and Interest accounted towards IND AS116. Exchange losses on borrowings are also accounted for as part of finance costs.              
275 275  
276 276  The company's finance costs increased to Rs 365 Million for the year ended March 31, 2020 (majorly on account of Interest on Lease Liability booked amounting to Rs 350 Million as a part of adoption of IND AS 116 effective 1st April 2019) from Rs 19 Million for the year ended March 31, 2019.              
277 277  
278 -**Depreciation and Amortization   **
278 +**Depreciation and Amortization**
279 279  
280 280  The company's depreciation and amortization on tangible & intangible assets increased to Rs 1,829 Million for the year ended March 31, 2020 (out of which Rs 783 Million accounted as Depreciation on ROU created as per IND AS 116) from Rs 1,042 Million for the year ended March 31, 2019.              
281 281  
282 -== Net Profit               ==
282 +== Net Profit ==
283 283  
284 284  LTTS net profit increased by 7.0% to Rs 8,224 Million for the year ended March 31, 2020 from Rs 7,684 Million for the year ended March 31, 2019.              
285 285  
286 286  The company's Basic EPS before extraordinary items has increased by 6.1% to Rs 78.56 per share in the year ended March 31, 2020 from Rs 74.06 per share in the year ended March 31, 2019. The diluted EPS has increased by 6.6% to Rs 77.70 per share in the year ended March 31, 2020 from Rs 72.91 per share in the year ended March 31, 2019. The increase is on account of higher profit attributable to equity shareholders              
287 287  
288 -== Key Financial Ratios               ==
288 +== Key Financial Ratios ==
289 289  
290 290  (% style="width:484px" %)
291 291  |(% style="width:283px" %)**Ratio **|(% style="width:104px" %)**FY 20 **|(% style="width:102px" %)**FY 19**
... ... @@ -297,7 +297,7 @@
297 297  |(% style="width:283px" %)Net Profit Margin ~(%) |(% style="width:104px" %)14.60%|(% style="width:102px" %)15.10%
298 298  |(% style="width:283px" %)Return on Net Worth ~(%) |(% style="width:104px" %)31%|(% style="width:102px" %)35%
299 299  
300 -= Recent developments               =
300 += Recent developments =
301 301  
302 302  June 02, 2020; L&T Technology Services Joins SRT Alliance and Is Recognized as SRT Ready Partner{{footnote}}https://www.ltts.com/sites/default/files/news/2020-06/SRT-LTTS%20Final.pdf{{/footnote}}            
303 303  
... ... @@ -323,6 +323,6 @@
323 323  
324 324  The current expanded collaboration leverages Azure to enable i-BEMSTM to act as a Facility Information Broker, unifying data from all systems making the building/campus a single entity rather than a heterogeneous collection of systems focused on employee health and safety and preservation of the immediate environment.              
325 325  
326 -= References                          =
326 += References =
327 327  
328 328  {{putFootnotes/}}
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