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... ... @@ -11,44 +11,56 @@ 11 11 * In April 2021, the Company deployed its next generation Fibre+ Gateway 2.0 modem, powered by Comcast, which, as the first WiFi 6-certified modem in Canada 12 12 13 13 14 -[[image:SJR0.png||height="261" width="718"]] 15 15 16 16 17 - =Company Overview=16 +Company Overview 18 18 19 19 For more than 50 years, Shaw (NYSE:SJR, TSX:SJR.B) has provided value and choice to Canadians. From early milestones, 20 20 20 +Shaw Communications expanded into a leading Canadian company built on innovation, offering Freedom, Shaw Mobile and many other products and services. Today’s company of more than 9,000 employees continues to innovate and transform how the company think about connectivity in the 21st century. In doing so, the company help facilitate better choices and brighter tomorrows for millions of Canadians. 21 21 22 - Shaw Communications expanded into a leading Canadian company built on innovation, offering Freedom, ShawMobile and many other productsand services. Today’s company of more than 9,000 employees continues to innovate and transform howthecompany think aboutconnectivity in the 21st century. In doing so, the company help facilitate better choices and brighter tomorrows formillions of Canadians.{{footnote}}https://www.shaw.ca/corporate/about-shaw{{/footnote}}22 +[[https:~~/~~/www.shaw.ca/corporate/about-shaw>>url:https://www.shaw.ca/corporate/about-shaw]] 23 23 24 24 25 25 The company's mission is to brighten the future for Canadians with industry-leading Internet, Mobile, Television, Satellite and Business connectivity solutions. The company's engaged team of employees delivers this through excellent customer service, improving the lives of its customers and communities. 26 26 27 27 28 - [[image:SJR1.jpg]]28 +Products & Services 29 29 30 +Shaw 30 30 31 - == Products& Services==32 +Internet, TV and Mobile. Connecting residential homes and individuals across Canada. 32 32 33 -* **Shaw - **Internet, TV and Mobile. Connecting residential homes and individuals across Canada. 34 -* **Shaw Direct - **Shining a light on a whole world of entertainment, as one of Canada’s leading licensed satellite video service providers. 35 -* **Shaw Business - **Partnering with Canadian entrepreneurs, from coffee shops to international corporations, helping them grow and stay connected. 36 -* **Freedom Mobile - **Providing a sense of freedom with a wireless solution that delivers excellent value to Canadians. 37 37 35 +Shaw Direct 38 38 39 - =BusinessSegments=37 +Shining a light on a whole world of entertainment, as one of Canada’s leading licensed satellite video service providers. 40 40 41 41 42 - ==Wireline==40 +Shaw Business 43 43 44 - In its Wirelinebusiness,Shawasfocused on enhancingits Fibre+network and thein-home WiFi experiencewith Gig WiFi. In fiscal 2021,the companycontinued to streamlineandsimplify manual processesthat improvethecustomerexperienceand day-to-dayoperationsfor its employees,whilestillproviding thenecessary in-personengagementstosupportthecustomer experience.{{footnote}}https://downloads.ctfassets.net/tzb4ihmthaev/2AKjuVekLncLaHEy35jOJZ/0438b6b5aa147ceb15f4027aeaeb9861/SCI_-_F_21_Annual_Report__Filing_version_.pdf{{/footnote}}42 +Partnering with Canadian entrepreneurs, from coffee shops to international corporations, helping them grow and stay connected. 45 45 46 46 45 +Freedom Mobile 46 + 47 +Providing a sense of freedom with a wireless solution that delivers excellent value to Canadians. 48 + 49 + 50 +Business Segments 51 + 52 + 53 +Wireline 54 + 55 +In its Wireline business, Shaw has focused on enhancing its Fibre+ network and the in-home WiFi experience with Gig WiFi. In fiscal 2021, the company continued to streamline and simplify manual processes that improve the customer experience and day-to-day operations for its employees, while still providing the necessary in-person engagements to support the customer experience. 56 + 57 +[[https:~~/~~/downloads.ctfassets.net/tzb4ihmthaev/2AKjuVekLncLaHEy35jOJZ/0438b6b5aa147ceb15f4027aeaeb9861/SCI_-_F_21_Annual_Report~~_~~_Filing_version_.pdf>>url:https://downloads.ctfassets.net/tzb4ihmthaev/2AKjuVekLncLaHEy35jOJZ/0438b6b5aa147ceb15f4027aeaeb9861/SCI_-_F_21_Annual_Report__Filing_version_.pdf]] 58 + 47 47 In fiscal 2021, its focus remained on profitable growth and stable Wireline results. This included growth in higher quality Internet subscribers and improving overall customer account profitability by attracting and retaining higher value households with its 2-year ValuePlans for those who want faster Internet with a better customer experience in addition to Video and Wireless services. Through its introduction of Shaw Mobile and the bundling opportunities it provides, in fiscal 2021, more customers migrated to its higher tier Fibre+ Internet offerings which resulted in lower Internet churn. 48 48 49 49 50 50 51 - ==Consumer Services==63 +Consumer Services 52 52 53 53 The company provide broadband Internet, Shaw Go WiFi, Video and Phone services to customers connected to its local and regional Fibre+ network in British Columbia, Alberta, Saskatchewan, Manitoba and northern Ontario. The company provide satellite Video services through Shaw Direct to customers across Canada 54 54 ... ... @@ -90,7 +90,7 @@ 90 90 Using its national and regional access wireline networks, the company provide services to Internet service providers (ISPs), other communications companies, broadcasters, governments, and other businesses and organizations that require end-to-end Internet and data connectivity in Canada and the United States. The company also engage in public and private peering arrangements with high-speed connections to major North American, European, and Asian networks and other tier-one backbone carriers. All service solutions are sold on 1, 3, or 5-year contract terms and pricing is negotiated based on the specific solution provided to the customer. 91 91 92 92 93 - ==Satellite Services==105 +Satellite Services 94 94 95 95 Shaw Direct connects families across Canada with video and audio programming by satellite. Shaw Direct customers have access to over 370 digital video channels (including over 350 HD channels) and thousands of on-demand, pay-per-view (PPV) and subscription movie and television titles. In May 2020, the Company completed network upgrades which provided the ability for it to deliver English and French services in HD where available. 96 96 ... ... @@ -102,7 +102,7 @@ 102 102 103 103 104 104 105 - ==Business Services==117 +Business Services 106 106 107 107 Shaw Business provides connectivity solutions to business customers of all sizes, from home offices to medium and large-scale enterprises, by leveraging its business grade Fibre+ and fibre-to-the-premise (FTTP) networks. 108 108 ... ... @@ -218,5 +218,3 @@ 218 218 219 219 220 220 References 221 - 222 -{{putFootnotes/}}