From version < 10.1 >
edited by Asif Farooqui
on 2021/09/29 07:05
To version < 11.1 >
edited by Asif Farooqui
on 2021/10/02 12:24
< >
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Summary

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139 139  
140 140  Pandemic related restrictions brought about a paradigm shift in consumer behaviour. Consumers staying at home hastened adoption of digital shopping methods. Ubiquitous access to internet at more affordable prices and higher penetration of digital devices are influencing consumer buying behaviour.
141 141  
142 -Increasingly, store & online channels are integrating, with consumers leveraging access to compare products, prices, brand offerings and the feedback / opinions of fellow consumers before making their purchase decision. The Indian e-commerce market penetration is expected to increase as total gross merchandise value is expected to grow from US$ 60 bn in 2020 to US$ 99 bn by 20244 , driven by wider assortment and convenience.
142 +Increasingly, store & online channels are integrating, with consumers leveraging access to compare products, prices, brand offerings and the feedback / opinions of fellow consumers before making their purchase decision. The Indian e-commerce market penetration is expected to increase as total gross merchandise value is expected to grow from US$ 60 bn in 2020 to US$ 99 bn by 2024 , driven by wider assortment and convenience.
143 143  
144 144  
145 145  [[image:TRENT3.jpg]]
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147 +{{putFootnotes/}}
148 +
147 147  = Business Overview =
148 148  
149 149  == Westside ==
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